Frequently Asked Question
1. How do I place an order?
Placing an order is easy! Simply browse through our collections, select the items you want, choose your size and color (if applicable), and click “Add to Cart.” Once you’re ready, click on the cart icon and proceed to checkout to enter your shipping and payment information.
2. What payment methods do you accept?
We accept Only COD (Cash On Delivery)
3. How do I know my size?
We’ve provided a detailed size guide on our website to help you find the perfect fit. You can find the size guide on the product page under “Size Chart.” If you’re still unsure, our customer support team is happy to assist!
4. Can I modify or cancel my order after placing it?
Once your order is confirmed, it is processed immediately to ensure quick shipping. Unfortunately, we cannot make changes or cancellations after the order has been placed. However, if you made an error, please contact us at Infoahilcollection@gmail.com as soon as possible, and we will try to assist.
5. How can I track my order?
Once your order has shipped, you will receive an email with a tracking number and a link to track your order. You can also track your order directly from your account on our website.
6. Do you offer gift cards?
No for now We cannot offer.
7. What is your return & exchange policy?
We offer a hassle-free return and exchange policy! You can return most items within 7 days of receiving your order. For full details, please visit our Return & Refund Policy.
8. How long does shipping take?
Shipping times may vary depending on your location. Domestic orders typically arrive within 2-3 business days, while international orders may take longer. You’ll receive a tracking number once your order has shipped so you can keep an eye on it!
9. Do you ship internationally?
Yes, we do offer international shipping! However, please note that international shipping costs and delivery times may vary depending on your location. Duties and taxes may also apply, and they will be your responsibility.
10. What if my item is damaged or defective?
We take great care to ensure your items arrive in perfect condition. However, if you receive a damaged or defective item, please contact us immediately at Infoahilcollection@gmai.com with photos of the issue. We will offer a replacement or a full refund for any defective items.
11. Are sale items returnable?
Sale items may be subject to different return conditions. Please check the product page for return eligibility on sale items. Generally, Final Sale items are non-returnable and non-refundable.
12. Can I exchange an item for a different size or color?
Yes! If you’d like to exchange an item for a different size or color, please contact us at Infoahilcollection@gmail.com to initiate the exchange. We will help you find the right fit and arrange for a return of the original item.
13. How can I contact customer support?
If you have any questions or need assistance, feel free to contact our customer support team by:
- Email: Infoahilcollection@gmail.com
- Phone: +92-327-7755668
14. Do you offer wholesale or bulk orders?
Yes! If you’re interested in placing a wholesale or bulk order, please reach out to us at Infoahilcollection@gmail.com, and we’ll be happy to assist you with pricing and availability.
15. How do I stay updated on new arrivals and promotions?
To stay in the loop about our latest collections, promotions, and sales, sign up for our newsletter at the bottom of the page. You can also follow us on social media for updates!
Still have questions?
Feel free to contact us at Infoahilcollection@gmail.com, and we’ll get back to you as soon as possible!
